Filter Components

February 2025

No incidents reported for this month.

January 2025

No incidents reported for this month.

December 2024

Live Chat Issues
At approximately 2 PM EST, our team identified a 15-minute period where we experienced instability in our live chat feature. During that time, you may not have been able to access the live chat section of your account or respond to chats. We have identified and resolved the issue causing this instability, and live chat should work as expected. Apologies for the disruption, and please reach out to our team if you continue to experience any issues with chat!
Dec 17, 14:00 - 14:00 EST
AI Service issues
This incident has been resolved, and our AI Services are now back in action. Thank you again for your patience while we worked to resolve this!
Dec 2, 03:30 - 05:04 EST