In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 2025 - 02:00 EDT
Jul 17, 2025 - 02:00 EDT
Scheduled - We will be performing a scheduled database maintenance on Thursday, July 17, 2025, starting at 2:00 AM Eastern. It should last about one hour.
During this maintenance, you may experience overall platform slowness or intermittent errors. Normal function will resume after the maintenance has completed.
We will provide updates here if anything changes during the maintenance window.
Jul 17, 2025 02:00-03:00 EDT
During this maintenance, you may experience overall platform slowness or intermittent errors. Normal function will resume after the maintenance has completed.
We will provide updates here if anything changes during the maintenance window.
Jul 17, 2025 02:00-03:00 EDT
About This Site
All Help Scout systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see updates here, please email help@helpscout.net.
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