All Systems Operational
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All Help Scout systems are being actively monitored and any issues will be reported here. If you are having trouble and don't see updates here, please email help@helpscout.net.
Web App
Operational
Docs Sites
Operational
Beacon
Operational
Mobile Apps
Operational
Public APIs
Operational
Inbox API
Operational
Docs API
Operational
AI Services
Operational
AI Drafts
Operational
AI Answers
Operational
AI Summarize
Operational
AI Assist
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.