Nov 26, 17:32 EST
Performance is stable across the board, so we're closing this out. Email queues are empty and processing messages in a timely manner, as expected, though you may receive a large batch of email (including email notifications) all at once over the next few minutes. We have a hunch about what caused today's performance issues. We'll publish another update soon with details about what happened. Sorry for the Monday morning trouble.
Nov 26, 12:20 EST
Web-app performance is back to normal, and all services are stable at the moment. Folder counts, Workflows, search and email delivery are still catching-up. We're keeping an eye on things for a bit longer, we'll post another update before closing this out.
Nov 26, 11:57 EST
Web app performance is stabilizing, though page loads are still a little sluggish. It's worth mentioning Workflows, inbound and outbound email, folder counts, search, and reports will be delayed until we're in the clear.
Nov 26, 11:51 EST
We’re still seeing sporadic long page loads accompanied by timeouts when trying to access the web app. If you're using Beacon and live chat, you might notice that messages fail to send. We're working to get everything back to normal as quickly as possible.
Nov 26, 11:43 EST
We're looking in to reports of slow page loads across the app. Some customers may see loading errors when attempting to open folders or send replies. We'll update here when we have more information.
Nov 26, 11:38 EST