Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Aug 14, 2026 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 14, 2026 - 03:00 EDT

Scheduled

We will be performing a scheduled database maintenance on Friday, August 14th, 2026, starting at 03:00 AM Eastern. We expect this maintenance to last no more than 1 hour.

During this maintenance, Folder Counts wont receive updates. Folder Counts will still be displayed, they will be updated at the end of the maintenance window.

We will provide updates here if anything changes during the maintenance window.

Posted Aug 11, 2026 - 09:01 EDT

This scheduled maintenance affected: Mailbox counts, folders, reports, search results.