Connections and Chat Issues

Incident Report for Help Scout

Resolved

Performance is stable and we're closing this out. We appreciate your patience!

Posted May 16, 2022 - 13:11 EDT

Update

We are continuing to investigate this issue.

Posted May 16, 2022 - 12:16 EDT

Investigating

We're looking in to reports of slow page loads across the app and issues with Chat. We'll update here when we have more information.

Posted May 16, 2022 - 12:14 EDT

This incident affected: Web App, Beacon, Mailbox counts, folders, reports, search results and Public APIs (Mailbox API 2.0).