Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.
Posted Jun 16, 2025 - 11:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 16, 2025 - 09:30 EDT

Scheduled

We will be performing a scheduled database maintenance on Monday, June 16, 2025, starting at 9:30 AM Eastern. It should last about one hour.

During maintenance, it won't be possible to manage webhooks through the UI and public API, but webhooks will still be triggered

We will provide updates here if anything changes during the maintenance window.
Posted Jun 12, 2025 - 06:57 EDT
This scheduled maintenance affected: Web App and Public APIs (Inbox API).