Connection Issues

Incident Report for Help Scout

Resolved

Performance is stable across the board, so we're closing this out. We'll continue to monitor all services over the next few hours.

Posted Sep 19, 2024 - 12:12 EDT

Monitoring

The web-app was temporarily down between 15:30 - 15:34 UTC. Help Scout should now be loading correctly, though page loads might be slow as we continue to recover.

Posted Sep 19, 2024 - 11:54 EDT

This incident affected: Web App.