Email Delays

Incident Report for Help Scout

Resolved

Email processing is in the clear, so we're closing this one out, friends! Apologies for the Friday trouble!

Posted Dec 04, 2020 - 09:11 EST

Monitoring

We've identified and fixed the issue that was affecting email delivery. We're continuing to monitor the situation, but your emails are currently being delivered.

Posted Dec 04, 2020 - 08:32 EST

Investigating

We’ve been alerted to a problem with Help Scout - we’re investigating.

Posted Dec 04, 2020 - 08:12 EST

This incident affected: Email Processing.