Inbound Email Delays
Incident Report for Help Scout
Inbound emails are no longer delayed and the app is running smoothly. Thank you for your patience.
Posted Jun 27, 2022 - 00:14 EDT
A fix has been implemented and inbound emails are processing correctly. We'll continue to monitor the situation.
Posted Jun 26, 2022 - 23:18 EDT
The issue has been identified and our engineers are working on a resolution.
Posted Jun 26, 2022 - 23:04 EDT
Some users may be experiencing intermittent delays with inbound emails. Our engineers are looking into this issue and we'll follow up with more updates shortly.
Posted Jun 26, 2022 - 22:15 EDT
This incident affected: Email Processing.