Connection Issues

Incident Report for Help Scout

Resolved

Our team has identified and resolved the issue, and performance is now stable across the board. We'll continue to monitor all services over the next few hours. Thank you for your patience while we resolved this.

Posted Apr 27, 2026 - 08:54 EDT

Investigating

We're currently investigating reports of slow page loads and timeouts when accessing the web app. We’ll share an update as soon as we have more information. Apologies for the disruption and thanks for your patience as we investigate.

Posted Apr 27, 2026 - 08:43 EDT

This incident affected: Web App.