Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Oct 15, 2019 - 04:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 15, 2019 - 04:00 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Oct 14, 2019 - 12:31 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Oct 14, 2019 - 12:12 EDT

Scheduled

From 4:00am to 4:30am EDT on Tuesday, October 15th, we’ll be performing database maintenance on Help Scout. We’ll start with a 30-minute window of potential downtime. We don’t expect the maintenance to run the full 30 minutes, but we’re blocking it out just in case.

During this time, both Public API 1.0 and 2.0 will be briefly unavailable.

Posted Oct 09, 2019 - 18:57 EDT

This scheduled maintenance affected: Public APIs (Inbox API).