Scheduled Database Maintenance
Scheduled Maintenance Report for Help Scout
Completed
The scheduled maintenance has been completed.
Posted Oct 15, 2019 - 04:30 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2019 - 04:00 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 14, 2019 - 12:31 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 14, 2019 - 12:12 EDT
Scheduled
From 4:00am to 4:30am EDT on Tuesday, October 15th, we’ll be performing database maintenance on Help Scout. We’ll start with a 30-minute window of potential downtime. We don’t expect the maintenance to run the full 30 minutes, but we’re blocking it out just in case.

During this time, both Public API 1.0 and 2.0 will be briefly unavailable.
Posted Oct 09, 2019 - 18:57 EDT
This scheduled maintenance affected: Public APIs (Mailbox API 2.0, Mailbox API 1.0).