Scheduled SupportAgent Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Nov 13, 2023 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 13, 2023 - 05:00 EST

Scheduled

We will be performing a scheduled SupportAgent maintenance on Monday, November 13th, 2023 that should last about 60 minutes starting at 5:00 AM EST.

During this maintenance window AI drafts may be not created, or may be delayed.

Posted Nov 10, 2023 - 04:52 EST

This scheduled maintenance affected: Web App.