Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted May 25, 2025 - 20:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 25, 2025 - 19:00 EDT

Scheduled

We will be performing a scheduled database maintenance on Sunday, May 25, 2025 that should last about 1 hour, starting at 7:00 PM Eastern.

Custom Views won't receive updates during this time. They will still function, but new updates on View conversations will not take effect during the maintenance.

We will provide updates here if anything changes during the maintenance window.

Posted May 21, 2025 - 17:00 EDT

This scheduled maintenance affected: Web App and Mailbox counts, folders, reports, search results.