Connection and Chat Issues

Incident Report for Help Scout

Resolved

We've resolved the issue causing lagging in the app, and have been monitoring for the past hour. Everything appears to be up and running as usual again. Thanks for your patience today!

Posted May 16, 2022 - 17:49 EDT

Identified

We've identified an issue causing lagging in the app and should have things running smoothly again shortly.

Posted May 16, 2022 - 16:50 EDT

This incident affected: Web App and Beacon.