Folder counts, message previews, search results and new email processing are in the clear. We're closing this one out. Apologies for the Tuesday trouble!
Posted Aug 04, 2020 - 06:37 EDT
We've identified the issue and are working on a fix. We’ll post more information here as we have it, but we hope to have your emails, workflows and folder counts moving along shortly.
Posted Aug 04, 2020 - 06:12 EDT
We’ve been alerted to a problem with Help Scout - we’re investigating. You may see a delay for new emails in search, folder counts may be not updating correctly, and workflows may be delayed in running.
Posted Aug 04, 2020 - 05:54 EDT
This incident affected: Mailbox counts, folders, reports, search results.