Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Aug 24, 2024 - 08:40 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 24, 2024 - 08:30 EDT

Scheduled

We will be performing a scheduled database maintenance on Saturday, August 24th, 2024 starting at 8:30 AM EST that we expect to last only a few minutes. We do not anticipate this causing performance issues for Help Scout.

Posted Aug 23, 2024 - 11:40 EDT

This scheduled maintenance affected: Web App, Docs Sites, Beacon, Mobile Apps, Email Processing, Mailbox counts, folders, reports, search results, AI Drafts and Public APIs (Mailbox API 2.0, Docs API).