Docs Connection Errors
Incident Report for Help Scout
Resolved
Docs connection issues have now been resolved - please reach out to Help Scout support if you are experiencing any further issues.
Posted Mar 31, 2024 - 06:45 EDT
Monitoring
We have identified the cause of the connection issue and have launched a fix. We are monitoring to ensure stability.
Posted Mar 31, 2024 - 06:23 EDT
Investigating
We’ve been alerted to a problem with Help Scout Docs - we’re investigating and will update once more information is available.
Posted Mar 31, 2024 - 00:00 EDT
This incident affected: Docs Sites.