Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Jun 12, 2026 - 04:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 12, 2026 - 03:30 EDT

Scheduled

We will be performing a scheduled database maintenance on Friday, June 12, 2026, starting at 03:30 AM Eastern. We expect this maintenance to last no more than 1 hour.

During this maintenance, Inbox Views will not update although they will still be functional.

We will provide updates here if anything changes during the maintenance window.

Posted Jun 10, 2026 - 07:38 EDT

This scheduled maintenance affected: Web App, Docs Sites, Beacon, Mobile Apps, Email Processing, and Mailbox counts, folders, reports, search results.