Views not updating

Incident Report for Help Scout

Resolved

Our engineers identified the root cause of the issues we were seeing with Views and have resolved it. Views in your Inboxes should return to normal soon. We're closing this out and our engineers will continue to monitor. Sorry for the trouble today!

Posted Apr 28, 2025 - 11:49 EDT

Investigating

We're looking into issues related to Views not updating in Inboxes. We'll update here when we have more information.

Posted Apr 28, 2025 - 11:33 EDT

This incident affected: Web App.