Degraded performance

Incident Report for Help Scout

Resolved

The web app is running smoothly now. Apologies for the disruption today and thank you for your patience.
Posted Aug 06, 2023 - 20:50 EDT

Monitoring

We're seeing improvements across the app and we're monitoring the situation closely.
Posted Aug 06, 2023 - 20:39 EDT

Investigating

Some Users are experiencing slow page loads, timeouts and errors across the web app. Our team is looking into it!
Posted Aug 06, 2023 - 20:09 EDT
This incident affected: Web App.