Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Nov 19, 2025 - 01:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 19, 2025 - 00:00 EST

Scheduled

We will be performing a scheduled database maintenance on Wednesday, November 19, 2025, starting at 12:00 AM (midnight) Eastern. It should last about one hour.

During this maintenance any Docs sites that are set up with restricted access may not be available and you will not be able to set up new restricted Docs at this time.

We will provide updates here if anything changes during the maintenance window.

Posted Nov 13, 2025 - 11:36 EST

This scheduled maintenance affected: Docs Sites.