Beacon Chat Issues
Incident Report for Help Scout
Resolved
Beacon chat is now back to normal, so we're closing this one out. Thanks for your patience!
Posted 14 days ago. Jun 04, 2019 - 11:25 EDT
Monitoring
The sluggishness looks to have resolved, but we're keeping an eye on things before closing this one out.
Posted 14 days ago. Jun 04, 2019 - 11:10 EDT
Investigating
We’ve been alerted to a problem with Help Scout Beacon chat - we’re investigating. Chats are still coming through, but you may see some delays in incoming and outgoing chat replies, as well as some sluggishness in the chat UI in-app.
Posted 14 days ago. Jun 04, 2019 - 10:50 EDT
This incident affected: Beacon.