Beacon chat is now back to normal, so we're closing this one out. Thanks for your patience!

The sluggishness looks to have resolved, but we're keeping an eye on things before closing this one out.

We’ve been alerted to a problem with Help Scout Beacon chat - we’re investigating. Chats are still coming through, but you may see some delays in incoming and outgoing chat replies, as well as some sluggishness in the chat UI in-app.