Connection Issues

Incident Report for Help Scout

Resolved

We've resolved the issue causing timeouts on the web app, Docs and Beacon. We're sorry for the trouble this morning!
Posted 6 years ago. Jul 30, 2019 - 13:37 EDT

Monitoring

The issue has been identified we are monitoring performance on all components.
Posted 6 years ago. Jul 30, 2019 - 13:19 EDT

Investigating

We're investigating reports of page timeouts across the web app, Docs and Beacon. We're investigating but will continue to post updates as we have more information to share.
Posted 6 years ago. Jul 30, 2019 - 13:13 EDT
This incident affected: Web App, Docs Sites, and Beacon.
← Current Status Powered by Atlassian Statuspage