Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed ahead of schedule, Docs is fully operational at this time.
Posted Nov 08, 2025 - 08:36 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 08, 2025 - 08:00 EST

Scheduled

We will be performing a scheduled database maintenance on Saturday, November 8, 2025, starting at 8:00 AM Eastern. It should last about one hour.

During this maintenance, Docs, which includes the Docs admin, Docs sites, Docs in Beacon, and the Docs API, may be unavailable.

We will provide updates here if anything changes during the maintenance window.
Posted Oct 08, 2025 - 09:40 EDT
This scheduled maintenance affected: Docs Sites and Public APIs (Docs API).