Mobile API errors

Incident Report for Help Scout

Resolved

We don't expect any further interruptions and are closing this out.

Posted Feb 26, 2017 - 13:06 EST

Update

The Mobile API was down for about two minutes because we temporarily lost a node in one of our clusters. Services recovered quickly after the node went down. There may be another short blip as we get the failed node online and inserted back into the cluster.

Posted Feb 26, 2017 - 13:02 EST

Monitoring

Looks like just a brief blip, but we're double-checking that all systems are looking good.

Posted Feb 26, 2017 - 12:56 EST

Investigating

We're looking into errors coming from our mobile API right now.

Posted Feb 26, 2017 - 12:54 EST