Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.
Posted Jan 21, 2023 - 11:00 EST

Update

Scheduled maintenance is still underway and we've had an unexpected delay, so we've extended the maintenance period until 11:00 AM EST. As a reminder, this work only affects integration authorizations; all other Help Scout functions are fully operational.

During this time integrations already installed will be available as normal, but users will not be able to create or manage existing apps, complete new authorizations, or revoke or refresh expired tokens.
Posted Jan 21, 2023 - 10:01 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2023 - 09:00 EST

Scheduled

From 9:00 am to 10:00 am EST on Saturday, January 21st, 2023, we'll be performing database maintenance that will affect integration authorizations.

During this time integrations already installed will be available as normal, but users will not be able to create or manage existing apps, complete new authorizations, or revoke or refresh expired tokens.
Posted Jan 21, 2023 - 09:00 EST
This scheduled maintenance affected: Public APIs (Inbox API).