Scheduled Database Maintenance
Scheduled Maintenance Report for Help Scout
The scheduled maintenance has been completed.
Posted Feb 25, 2023 - 09:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 25, 2023 - 09:02 EST
We will be performing database maintenance on Saturday, February 25, 2023 from 9:00 am to 9:30 am EST. We expect the downtime period to be no longer than 30 minutes. All services may experience a brief outage during this maintenance.

Messages sent to mailboxes will be delivered as soon as services are back online. We will provide updates here if anything changes during the maintenance window.
Posted Feb 22, 2023 - 14:33 EST
This scheduled maintenance affected: Web App, Docs Sites, Beacon, Mobile Apps, Email Processing, Mailbox counts, folders, reports, search results, Marketing Site and Public APIs (Mailbox API 2.0, Docs API).