Scheduled SupportAgent Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled SupportAgent maintenance window has been completed. Thanks for your patience this morning.
Posted Nov 16, 2023 - 05:22 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2023 - 05:01 EST

Scheduled

We will be performing a scheduled SupportAgent maintenance on Thursday, November 16th, 2023 that should last about 60 minutes starting at 5:00 AM EST.

During this maintenance window AI drafts may be not created, or may be delayed.
Posted Nov 13, 2023 - 08:41 EST
This scheduled maintenance affected: Web App.