Email Delays
Incident Report for Help Scout
Resolved
The issue has been identified and resolved. Previous outgoing emails, which had been delayed, have been processed now and new emails are being sent out as expected. Sorry for the trouble this evening!
Posted 9 days ago. Jul 07, 2019 - 21:09 EDT
Update
Our team is still investigating this issue and we'll post further updates as we have more information.
Posted 9 days ago. Jul 07, 2019 - 20:50 EDT
Investigating
We’ve been alerted to a problem with outgoing emails. Our engineering team is investigating.
Posted 9 days ago. Jul 07, 2019 - 20:10 EDT
This incident affected: Email Processing.