Email Delays

Incident Report for Help Scout

Resolved

The issue has been identified and resolved. Previous outgoing emails, which had been delayed, have been processed now and new emails are being sent out as expected. Sorry for the trouble this evening!

Posted Jul 07, 2019 - 21:09 EDT

Update

Our team is still investigating this issue and we'll post further updates as we have more information.

Posted Jul 07, 2019 - 20:50 EDT

Investigating

We’ve been alerted to a problem with outgoing emails. Our engineering team is investigating.

Posted Jul 07, 2019 - 20:10 EDT

This incident affected: Email Processing.