Slow Page Loads

Incident Report for Help Scout

Resolved

Page load times are back to normal, and all services are up and running smoothly as they should be. We're closing this out. Sorry for the trouble!

Posted Aug 09, 2017 - 15:14 EDT

Identified

Page load times are returning to normal, though folder counts, search, reports, and inbound/outbound email will be delayed for a few minutes as we monitor all systems to make sure they remain stable.

Posted Aug 09, 2017 - 15:08 EDT

Investigating

We're looking in to reports of slow page load times across the app. We'll update here when we have more information.

Posted Aug 09, 2017 - 14:58 EDT