Everything is back to normal. We're very sorry for the trouble! We'll update later today with details on what happened, and what we're doing to improve.
Posted Jun 01, 2015 - 10:16 EDT
Update
Connectivity and performance are back to normal, but we'll be keeping a close eye things over the new few hours.
Posted Jun 01, 2015 - 09:14 EDT
Update
We're aware of continued connection issues. We're taking a closer look now.
Posted Jun 01, 2015 - 08:52 EDT
Update
We're monitoring performance and any connection issues on this end, but seem to be back to normal levels for now.
Posted Jun 01, 2015 - 08:38 EDT
Update
Looks like we aren't out of the woods on this one yet. We're investigating reports of more connection issues.
Posted Jun 01, 2015 - 08:21 EDT
Update
This issue involved the same service as yesterday, but was a different error, impacting an estimated half of our customers. We have all hands on deck to make sure the system remains stable from here out.
Posted Jun 01, 2015 - 08:07 EDT
Monitoring
We have resolved the issue and are currently monitoring all systems to make sure things are back on track.
Posted Jun 01, 2015 - 07:59 EDT
Identified
This seems to be a reoccurrence of yesterday and we're working to resolve it now.