Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.

Posted Feb 06, 2026 - 01:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 06, 2026 - 00:00 EST

Scheduled

We will be performing a scheduled maintenance on February 6, 2026 at 12:00 AM Eastern. We expect this maintenance to last no more than 1 hour.

During this maintenance period, all Apps/Integrations will be impacted, including all of the sidebar apps, and creating new custom apps will not be possible.

We will provide updates here if anything changes during the maintenance window.

Posted Feb 03, 2026 - 01:40 EST

This scheduled maintenance affected: Public APIs (Inbox API).