Slow page loads

Incident Report for Help Scout

Resolved

Page load times should be back to normal now. We're closing this out, sorry for the trouble today!

Posted Nov 06, 2024 - 10:13 EST

Investigating

We're looking into reports of slow page loads across the app. Some customers may notice a long delay when taking actions across Help Scout. We'll update here when we have more information.

Posted Nov 06, 2024 - 09:58 EST

This incident affected: Web App.