App Delays
Incident Report for Help Scout
Help Scout's performance should be returning to normal. Thanks for bearing with us today!
Posted Mar 27, 2024 - 13:34 EDT
Our engineers have identified the root of the problem and are mitigating it now.
Posted Mar 27, 2024 - 13:30 EDT
We're looking into reports of delays across the app. Some customers may notice a long delay when attempting to send or receive emails. We'll update here when we have more information.
Posted Mar 27, 2024 - 13:08 EDT
This incident affected: Web App, Mobile Apps, Email Processing, and Mailbox counts, folders, reports, search results.