Scheduled Database Maintenance

Scheduled Maintenance Report for Help Scout

Completed

The scheduled maintenance has been completed.
Posted Oct 01, 2025 - 01:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2025 - 00:00 EDT

Scheduled

We will be performing a scheduled database maintenance on Wednesday, October 1, 2025, starting at 12:00 AM Eastern. It should last about one hour.

During this maintenance, messages sent or received using the Messenger for Facebook or Instagram channels will be queued. They will be delivered when the maintenance is complete.

We will provide updates here if anything changes during the maintenance window.
Posted Sep 25, 2025 - 11:53 EDT
This scheduled maintenance affected: Web App.