Help Scout Docs product is unavailable.

Incident Report for Help Scout

Resolved

Looks like we’re in the clear. We don't expect any further interruptions, so we’re closing this out.

Posted Jul 08, 2022 - 18:50 EDT

Update

The Docs product is continuing to operate as expected. Our team will continue to monitor the situation for now.

Posted Jul 08, 2022 - 18:34 EDT

Monitoring

The Docs product is back up and running. We're keeping a close eye on things for a bit longer before closing this out

Posted Jul 08, 2022 - 17:57 EDT

Investigating

Help Scout Docs product is currently unavailable. Our team is investigating.

Posted Jul 08, 2022 - 17:51 EDT

This incident affected: Docs Sites.