Slow Page Loads
Incident Report for Help Scout
Resolved
We've found the source of the issue and have solved the issue with page loads. Thank you for your patience!
Posted 6 months ago. Aug 01, 2024 - 11:19 EDT
Update
We're continuing to investigate the situation causing slow page loads. Thank you for your patience!
Posted 6 months ago. Aug 01, 2024 - 10:46 EDT
Investigating
We're investigating reports of slow page loads across the app. Some customers may notice a delay when attempting to use Help Scout. We'll update you as soon as we have more information.
Posted 6 months ago. Aug 01, 2024 - 10:14 EDT
This incident affected: Web App.