Workflows, Folder Counts, Message Preview Delays

Incident Report for Help Scout

Resolved

We experienced a slow-down on the Help Scout app today between 4:06 AM UTC AND 7:29 AM UTC. Folder counts, workflow processing, and message preview loading may have been delayed.

This issue is now resolved and you should find that your counts and workflows are now up to date. Apologies for any trouble here.

Posted Nov 16, 2021 - 23:00 EST