Connection Issues
Incident Report for Help Scout
Performance is stable across the board, so we're closing this out. Email queues are empty and processing messages in a timely manner, as expected. We'll continue to monitor all services over the next few hours. We appreciate your patience today!
Posted Apr 28, 2020 - 13:46 EDT
Web-app performance is back to normal, and all services are stable at the moment. Folder counts, workflows, message queues, and search may still be catching-up. We'll provide an update when the issue is fully resolved.
Posted Apr 28, 2020 - 13:34 EDT
We’ve been alerted to a problem with Help Scout - we’re investigating.
Posted Apr 28, 2020 - 13:22 EDT
This incident affected: Web App.