We can confirm that views and folders have been operating as expected today, and that the underlying issue here has been resolved. Please get in touch with our team if you continue to experience any unusual behavior across your inbox.
Posted Mar 22, 2026 - 12:20 EDT
Monitoring
A Fix has been implemented, and we are monitoring results. We will update again when the issue is resolved.
Posted Mar 21, 2026 - 17:28 EDT
Identified
We're still seeing delays, but we've identified the issue and we're working on a fix. We'll post a final update when services are back to normal.
Posted Mar 21, 2026 - 15:22 EDT
Update
We’re still investigating reports of issues with folders and views not displaying the correct conversations. We hope to have more information available soon.
Posted Mar 21, 2026 - 13:42 EDT
Investigating
We’re currently investigating reports of issues with Views and Folders. We will continue to update as we have more information.
Posted Mar 21, 2026 - 12:39 EDT
This incident affected: Mailbox counts, folders, reports, search results.